Where the stress of the day melts away...

New Clients

 

First-Time Reservations

For all new clients scheduling, a credit card is required to reserve all appointments. In the event of a no-show or inadequate notice, a 100% fee will apply. Additional requirements apply to Group Bookings.

 

Your First Appointment
For your first appointment you may want to come a little early so that you may fill out a medical history form. It is extremely important to list all medications and injuries on your medical history form; this will assist the therapist in coming up with a treatment plan that best fits your needs. Each time you come to your appointments you will be asked if there are any changes to your medications or any new injuries or ailments you may be experiencing.  If you have not been to Fusion for a service in over 2 years, you will be asked to update your medical history and information per our company policy.  This helps to keep our records up-to-date for legal purposes when rendering services.

 

Dressing and Undressing
After the therapist takes a brief history the therapist will leave the room so you can disrobe and relax under a sheet or large towel. Only the area that the therapist is working on will be exposed. If you do not feel comfortable disrobing the therapist is able to work directly through the clothing. Please be sure to wear clothing that is not tight or restrictive as it will interfere with the treatment.

What is my part in the Massage?
For most massage modalities you will be asked to lie down on a special massage table. This padded table may also have various bolsters to make your position more comfortable. Please relax, and allow the therapist to work the area being treated. If you are uncomfortable at any time you should tell your massage therapist so you can shift your position or use bolsters to make your position more comfortable. If the pressure becomes too deep or uncomfortable please inform the therapist so the pressure can be adjusted. If you prefer not to talk during your massage you should mention that to the therapist.

Cancellations
At Fusion Massage & Wellness we understand that unanticipated events happen occasionally in everyone's life. Business meetings, project deadlines, flight delays, car problems, and illness are just a few reasons why one might consider canceling an appointment. In our desire to be effective and fair to all of our clients and out of consideration for our therapists' time, we have adopted the following policies:

  • 24 hour advance notice is required when canceling an appointment. 48 hours for two or more appointments. This allows the opportunity for someone else to avail themselves of our services.
  • If you are unable to give us 24 hours advance notice you will be obligated to pay 100% of what would have been your treatment fee.


Out of respect and consideration of your therapist and other clients, please plan accordingly and be on time.

Thank you for your consideration,

Amanda Jacobson
Owner of Fusion Massage & Wellness.